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    Senseless security

    How often have you seen a standard confidentiality disclaimer at the end of an email? An email I recently received ended with this:

    This email together with any attachment(s) is proprietary and confidential, intended for only the recipient(s) named above and contains information that is privileged. You are hereby notified that the dissemination, distribution or copying of this email or its contents including attachments is strictly prohibited. If you have received this email in error, or are not the named recipient(s), you are hereby notified that any review, dissemination, distribution or copying of this communication is prohibited by the sender and doing so constitutes a violation of the Electronic Communications Privacy Act, 18 U.S.C. section 2510-2521. Although precautions have been taken to make sure no viruses are present in this email, [company name] cannot accept responsibility for any loss or damage that may arise from the use of this email or attachment(s).

    Even a simpler version, which appeared in an email I received while writing this, is a problem.

    The information contained in this message is privileged and intended only for the recipients named. If the reader is not a representative of the intended recipient, any review, dissemination or copying of this message of the information it contains is prohibited. If you have received this message in error, please immediately notify the sender, and delete the original message and attachments.

    I'm sure some legal department came up with these disclaimers and insisted they be included in every email, even though compliance with them interferes with marketing and use of their products. In both of the above examples, the email had information the senders expected me to pass on to the other specifiers as well as to our interior design group.

    That's often the case; the senders don't say it, but they will be pleased if the information is passed on to others. Yet the disclaimer specifically prohibits that; in fact, it essentially says I can't even talk about it. Not only that, but it states that by doing anything other than deleting the email, I am breaking a law.

    This is bad enough when the email does contain product information (though if it's on the company website, what's the point of the disclaimer?), but it becomes ludicrous when it follows casual email.

    Joe: What are you doing for lunch today? Do you think Bob will want to join us?

    This message and its contents are confidential and are intended only for the recipient. Do not copy or send it to others.

    Or a joke. Occasionally, a friend sends collections of funny photos and videos (safe for work variety), clever sayings, and other amusing things found online. All are followed by his agency's standard disclaimer.

    I can't help but wonder what the legal impact is of a disclaimer that is appended to every email regardless of content. I found several opinions online, most of which agree that in most cases, the disclaimer is meaningless, the exceptions being for an email from attorneys or others whose messages are legally considered privileged communication.

    Email Confidentiality Disclaimers: Annoying but Are The Legally Binding? "Dropping a standard confidentiality disclaimer at the bottom of every company email doesn’t unilaterally force on a recipient any duty of confidentiality. In other words, this disclaimer is of no legal effect."

    Spare us the e-mail yada-yada "Lawyers and experts on internet policy say no court case has ever turned on the presence or absence of such an automatic e-mail footer in America, the most litigious of rich countries." 

    Blind copying

    On a related matter, many manufacturers' representatives send email using blind copy lists. Such information would be useful to the other specifiers, and to various other staff as well. Again, I know the senders would like me to pass their email on, but without knowing whom they sent it to, I am reluctant to forward it, as I know I will send to people who already have the email.

    I understand the value of blind copying, and I encourage its use. If a manufacturer's representative wants to send something to a hundred specifiers, none of them will want to see the lengthy "to" list. It would be better for those on the receiving end if the rep were to send to people in a single company with the recipients visible.

    The ultimate disclaimer

    Scanning through my own email, I found several disclaimers that exceeded 100 words, and one of 238 words. Which led me to wonder, "What is the longest disclaimer?" I've seen fake disclaimers of several hundred words, and many years ago, inspired by a particularly verbose disclaimer, I assembled one that is about 1,400 words. 

    But for real email disclaimers written by companies, there are some doozies, including one that ran to more than 1,000 words. (www.theregister.co.uk/2001/05/18/the_2001_daftas_longest_email/) What's the longest one you've seen?

    Links

    Email Confidentiality Disclaimers: Annoying but Are The Legally Binding? www.businessattorneyinaustin.com/2014/12/annoying-email-confidentiality-disclaimers/

    Spare us the e-mail yada-yada www.economist.com/node/18529895

    The information contained in this article is intended only for anyone who happens to read it. If received in error, failure to forward it to everyone on your contact list is prohibited. After reading, please delete all files, reformat all drives, and immediately take your computer to the nearest LEED-certified incineration plant for disposal according to local ordinances. Upon completion, go directly to the local office of MiB (Men in Black) for neuralyzer treatment.

    © 2017, Sheldon Wolfe, RA, FCSI, CCS, CCCA, CSC

    Agree? Disagree? Leave your comments at https://swspecificthoughts.blogspot.com/2017/10/just-another-day-senseless-security.html

    President's Message Aug 2017

    “Back to the Future!”

    It appears to be that a new sheriff is in town, not to rule but to guide the chapter into the next phase of growth. I’m honored to take another stint in the president’s role, to make us stronger and continue with the leadership by building upon successes of the past. Again, it is my heartfelt thank you for placing your trust in me.

    Our guiding theme this year is lead off by an acronym, T.E.A.M.S or Training, Education, Awards, Membership, and Social. With using this, our hope as a board is to make a difference in the built environment in our RVA market. We aspire to grow the chapter thru our exposure in the education and social events and using the CSI Awards programs to recognize the achievements of our individual members. Our monthly meetings will be fresh with new and exciting locations and topics, of which we are already planning the Annual Christmas Party and Past Presidents night, The Product Show, and our Monthly Lunch & Learn programs. Many past successes with these programs have and will lead us into the future.

    Our chapter is strong, both financially and with very dedicated members. We have several members that have been recognized by the Mid-Atlantic Region and CSI National with many prestigious honors. The strength of our chapter is deep, but without new members, it can quickly become much like some of the other chapters that are in trouble. Downturns in the economy, job layoff, and companies cutting back on memberships have hurt our organization, and some chapters experienced high negative growth rates. Richmond Chapter needs to keep looking toward the future, and bringing new members into the fold. Membership is a key item to this year’s success, and in which we are urging you to “bring a friend” to every CSI event you attend.

    Enough for this month. I look forward to seeing you at our next event, chatting about your concerns and hope to see some new faces!

    Respectfully,

    Robert W. Vaughn CSI, CBS, GBS
    President Richmond Chapter CSI